Shipping
Currently we only ship to the 48 contiguous United States. (no Alalska or Hawaii)
We do NOT ship to PO Boxes.
Always allow up to 7 - 10 days for delivery before contacting us.
Shipping charges relate to total order amount.
For orders under $29.99 - shipping is $8.95
Between $30.00 and $49.99 - shipping is $8.95 (discounted)
Between $50.00 and $99.99 - shipping is $12.95 (discounted)
Over $100.00 - shipping is $19.95 (discounted)
For orders over $200, please contact us for possible discounts.
Orders are processed within 2-5 days of receipt. We will not always be able to provide tracking numbers. Expect slight delays in high demand seasonal times such as christmas. On some occassions multiple items may not be shipped together, however this will not incur any extra cost to you.
Returns
For damaged or wronlgy sent merchandise, you will receive a full refund if your claim is emailed to us within 7 days of receipt of the item. Please ensure you keep the original package the item was sent in.
Please be aware that product displays may not show the exact color due to computer monitors varying slightly. Also the dimensions may not be exactly as stated, but could be slightly bigger or smaller. We can not return items because they appear slightly different.
If you need to contact us in relation to a return please email us at info@wildfigurines.com with full details of your name, address, order number and reasons for your request for a refund. |